Support

Community Care, Inc.

If you have questions about an authorization, please contact the care team that authorized the services directly at 1-866-992-6600. This would include questions about missing authorizations, if you need to request a change to the services delivered or if you are unclear about the services described in an authorization.

If you have questions about the use of the Authorization Provider Portal, please call our Provider Hotline at 1-866-937-2783, option #3, between the hours of 8:00 AM to 4:30 PM Monday through Friday (Central Time).

Email: Provider Management, Contract Inquiries
Forgot Password: Reset your password here.
User Guide: Authorization Provider Portal User Guide and Frequently Asked Questions (FAQ)