Support
Community Care, Inc.
If you have questions about an authorization, please contact the care team that authorized the services directly at (866) 992-6600. This would include questions about missing authorizations, if you need to request a change to the services delivered or if you are unclear about the services described in an authorization.
If you need access to the Authorization Provider Portal, please contact your Account Representative directly or Provider Management:
Phone:
(866) 937-2783 option 2, M-F 8am to 4:30pm
Email:
ContractInquiries@communitycareinc.org
User Guide: Authorization Provider Portal User Guide and Frequently Asked Questions (FAQ)